SPIKE SPOT INDEX

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how SPIKE SPOT INDEX collects, uses and protects information when visitors, respondents, administrators and analytics users interact with the platform.

SPIKE SPOT INDEX is a Spike Brokers platform for publishing aggregated market index values and related analytics for Ukrainian agricultural spot prices.

1. Who we are

SPIKE SPOT INDEX is operated for Spike Brokers.

Contact details: Spike Brokers Ukraine, 04070, Kyiv, 8 Illinska St., Illinskyi Business Center

E-mail: info@spike.broker

2. Information we may collect

Depending on how you use the platform, we may collect:

  • account and access information, such as name, email, role, company and login metadata;
  • respondent information, including company name and submitted price indicatives;
  • technical information, such as IP address, browser type, device type, pages visited and access logs;
  • preference information, such as selected language, theme and display currency;
  • communications that you send to us;
  • analytics or subscription-related information if paid services are introduced in the future.

3. How we use information

We use information to:

  • operate and secure the SPIKE SPOT INDEX platform;
  • collect, validate and manage respondent submissions;
  • calculate and publish aggregated index values;
  • provide public market information and analytics;
  • manage user access and internal workflows;
  • improve the platform and user experience;
  • respond to requests and communications;
  • comply with legal, regulatory and security obligations.

4. Respondent data

Individual respondent submissions are used for index calculation and operational review. Public outputs display aggregated index values only. Individual company submissions are not disclosed publicly unless separately agreed or required by law.

5. Cookies and local storage

The platform may use cookies or local storage for necessary functions, such as language selection, theme selection, display currency and session management. If additional analytics, marketing or payment tools are introduced, this policy may be updated.

6. Sharing of information

We may share information with:

  • Spike Brokers personnel and authorized administrators;
  • technology service providers supporting hosting, infrastructure, security or platform operations;
  • project partners where necessary for platform operation or verification;
  • legal or regulatory authorities where required by law.

We do not sell personal data.

7. Data retention

We keep information only for as long as necessary for the purposes described in this policy, including platform operation, audit trail, security, legal obligations and methodology governance.

8. International processing

The platform may use hosting and technology providers located in different jurisdictions. Where required, appropriate safeguards should be applied for international processing or transfer of personal data.

9. Your rights

Depending on applicable law, you may have the right to request access to, correction of, deletion of, restriction of or objection to the processing of your personal data. To make a request, contact us at info@spike.broker.

10. Security

We use reasonable technical and organizational measures to protect information. However, no online platform can guarantee absolute security.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date.